Robert Craven's book is 'Bright Marketing - why should people bother to buy from you?'. (And his latest is 'GROW YOUR SERVICE FIRM'.)
Tuesday, 30 March 2010
Turn Off Your Email and Watch The Money Come In
As an extension of the Not To Do List I suggest you try turning off your emails on Friday – it could become National No Email Day.
And this is what you should do.
1) Create an automated reply.
Mine said: “I am not able to collect emails; I will reply on Monday or in case of emergency contact Tricia on +44 (0)1225 851044”
2) Phone your Top 10 clients for a chat and ask them
- “What do you love about our product/service?”
- “What do you hate about our service? What drives you mad?”
- “If you were in our shoes, what would would you do to provide a better product/service?”
- “What do we need to do to get more business from/with you?"
I guarantee this tactic will generate sales both in the short-term and in the long-term.
Subscribe to:
Post Comments (Atom)
5 comments:
Common sense at last (at least in sentiment).
Richard
More than just common sense for the majority of the population. We need to get back to basics.
Morag
Just do it!
More than just common sense for the majority of the population. We need to get back to basics.
Morag
Are gadgets and technology enhancing your life? Really? http://bit.ly/k0D5jF
Post a Comment