We do not say “thank you” enough. Therefore we take people for granted. If people feel taken for granted they become less loyal. Is that what you want?
I don’t know why people don’t say “thank you” so much these days. Maybe it just isn’t cool to be seen to be thankful.
Maybe it shows vulnerability or frailty to acknowledge that you are grateful.
Or maybe the problem is that most words lose their value and their currency with over-use ("nice", "pro-active", "strategy" to name but a few).
Turning the situation around, I am constantly aware of how certain people seem almost incapable of saying "thank you". Why would that be? Maybe they aren’t grateful(?); but their inability to acknowledge my action actually hurts me.
So, when did you last say (and mean) the words “thank you”?
Your kids, partner, staff, customers, suppliers will all appreciate a sincere "thank you".
The cynical may say that I am just trying to put deposit in the emotional bank account (or some similar weasel words) but actually I think that it is just basic common courtesy to acknowledge when someone does something for you.
Thank you for reading my blog
Robert Craven
16 comments:
Good for you. In fact I wrote about the same subject back in November 2009 http://bit.ly/1gfybd Everyone seems to be in such a rush these days that they have forgotten what it is like to have manners.
I would like to thank you Robert for creating the BL debate as well as your other work. The BL debate needed to be be brought up and you were successful in getting people to talk about it.
Jeremy
Most (bad) managers don't say thank you. And more so - no-one seems to say 'good work' or 'well done'. People need to to feel appreciated. If they are never thanked or appreciated they will not be the best workers and will not respect you. It's not hard and does not need to be a big fuss. When someone hands you some work and you look at it - it can be as simple as 'thanks, this is good'. Big egos don't praise others. I could go on for ages about this...
Thank YOU Robert
Thank you all.
Robert
Some say you can say "thank you" too much. They are full of shit.
Thanking for small gestures far more important than thanking for big things.
Saying thank you is more than good manners. It is good spirituality: Alfred Painter
Real comments form Tom Peters?
Madge
see
http://thankyoueconomybook.com/
Seems like others are jumping on this bandwagon.
Saying thank you is more than good manners. It is good spirituality: Alfred Painter
Thank you all.
Robert
see also http://focusgrowthstrategies.com/2011/04/smart-practice-have-you-ever-done-this
also see
Thank You, I’m sorry, … : http://t.co/p1Spdm8
see
http://www.caterersearch.com/blogs/art-of-service/2011/11/the-art-of-saying-thank-you-like-you-really-mean-it.html
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