Saturday, 10 January 2009

Professional Service Firms and Smaller Businesses

While casually googling I just fell upon an article of mine entitled
Professional Services and Valuing the Customer

It is worth a look:

"Continuing the theme of the challenges facing small businesses, today we look at the poor level of service sometimes given to small companies by firms offering professional services. Everyone’s a consumer at some level, and as Robert Craven argues, SMEs should be valued customers just as much as anyone else..."
Read more at Professional Services and Valuing the Customer

This one was aimed at accountants!

======
And here’s an accountant joke from an accountant's website:

A young accountant dies. He immediately goes up to heaven (wishful thinking we know) and meets Peter. Because Peter is an organised sort of Saint, he goes through the required details...

Peter: How old are you?
The accountant: 33
Peter: That's impossible!
The accountant: Why?
Peter: I have looked at your time sheets and examined the hours that your have charged your clients - by my reckoning you are at least 97!

5 comments:

Anonymous said...

Did you know that in a recent survey amongst small businesses 76% said they didn't believe their accountant could help them improve their revenue - so why are these small businesses hiring (and mostly paying over the odds) the wrong accountants for?

My favourite accountant can tell you in a free report how to choose the right accountant for your business that does give you the professional service you would expect from a 'institute' like this.

Rob W said...

I read this article by you elsewhere and it was better there. (On you website?) A different version? Anyhow the point made is simple andd clear.

Anyone interested could also look at the article at http://robert-craven.blogspot.com/2009/09/watching-sales-increase-by-150.html which is about an accounting prqctice changing its fortunes.

Unknown said...

What Entrepreneurs Want From Their Accountants - Real Business http://bit.ly/aGrYDW

Unknown said...

see Monty Python on the subject
http://www.youtube.com/watch?v=XMOmB1q8W4Y

Karin H. said...

Did you know that in a recent survey amongst small businesses 76% said they didn't believe their accountant could help them improve their revenue - so why are these small businesses hiring (and mostly paying over the odds) the wrong accountants for?

My favourite accountant can tell you in a free report how to choose the right accountant for your business that does give you the professional service you would expect from a 'institute' like this.