Wednesday, 4 June 2008

For Better For Worse: Creating Customer Loyalty

Damien O'Dwyer says "Read this article, print it out, put it on your wall." For better for worse: Creating customer loyalty at businesszone.co.uk which happens to quote me!


RELEVANT LINKS:
For better for worse: Creating customer loyalty at businesszone.co.uk
The Search for customer loyalty - a Robert Craven article at businesszone.co.uk
Customer Is King - how to exceed their expectations - my book. Foreword by Sir Richard Branson
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