Case Studies in Service Firms and Agencies

Here's an update of case studies and stories about professional service firms

Making Things Worse - Customer Service In Cornwall - dreadful hotel service shoots itself in foot

Launching A Business With A Cause - chocolate manufacturers on the up

Madecasse Chocolate - continued

Even Great New Businesses Need Marketing - Real Business article

Watching Sales Increase By 150% - an accountant can do it then so can you

Care Home Case Study - doubling net profit in 18 months -

How To Compete With The Big Fish - Care Home - in Real Business

Increasing Accountant Sales By 32% - does what it says on the tin

Posh Furniture Sales Up 50% in a recession - 

Health Product Distributor Case Study - in Real Business

Bold Pay What You Want Restaurant Experiment - blog

Turning The Corner Out Of The Recession - creatives heading for failure

Three Case Studies From The World of Masterminds    

Accountants Update

Accountants don't understand marketing - Daily Telegraph