What should agencies learn from Lady Gaga?

Manu Field in Marketing Insights on May 16, 2011:

I don’t propose to go into whether or not Lady Gaga deserves this level of success based on a dispassionate assessment of her musical talent. However, one thing which surely everyone can agree on is that she (or her handlers) has hit on – and consistently played on the strength of – a winning strategy. She is shamelessly different.

So Manu, where is your tenuous link to what can be learned from this by healthcare communications agencies, you may be thinking. Well, I would say that Lady Gaga is an excellent case study in support of the core thesis of a book that I read a while back called Bright Marketing by Robert Craven...

Read the whole blog at

http://blog.wcgworld.com/2011/05/what-should-healthcare-comms-agencies-learn-from-lady-gaga

Bank Holiday Homework!!!!

Feeling lethargic before or after your Bank Holiday break? 

Here are 25 things to get you and your business back into shape. Read the following list and commit to follow through on just five of the following ideas as soon as you get back from the bank holiday:



1) Talk to at least five percent more existing/past clients every day

2) Talk to at least five per cent more potential clients every day

3) Find five ways to improve your product/service

4) Find five ways to get more out of your staff

5) Find five ways to get more profit out of your business



6) Find five ways to get more sales

7) Find five ways to improve understanding of how sales and marketing works

8) Find five ways to improve operational efficiency and consistency

9) Find five ways to spread the workload and make the business less dependent on you

10) Find five ways to make money get used more effectively



11) Find five ways to improve financial planning

12) Find five ways to spend more time "on" and less time "in" the business

13) Find five ways to communicate the vision/purpose to the team

14) Find five tasks to finish or dump that have been hanging around

15) Decide five decisions you want to make



16) Focus on five ways to enjoy your social/private life even more

17) Find five ways to maximise your time

18) Find five ways to laugh more

19) Find five ways to congratulate yourself on your successes

20) Find five ways to spend a little more time thinking and a little less time doing, but also…



21) Find five ways to be a bit more spontaneous

22) Find five new connections you want to make

23) Find five big steps you want to make

24) Agree five things you are going to do in the next five hours

25) Agree five of the above list that you are going to do in the next five days!

Andrew Ludlam's Maverick Marketing

Andrew Ludlam's Maverick Marketing is a slim book.

His voice and tone is good; he is neither patronising, smug, nor condescending which is a total relief.

He talks to you about your business in a quietly confident tone.

A small volume that shows you "the essential building strategies for extraordinary business growth" is what the cover says.

Certainly, Ludlam does cover key issues and attitudes to business growth. I found myself nodding and grunting in agreement.

He covers key issues and succeeds in keeping his words to the point. No endless waffle which means you can read the book pretty quickly. However only do this if you are prepared to return to start to uncover the value in the book. Ludlam is spot on when he says that (and I paraphrase poorly) he can only point you in the right direction but you need to do the hard work.

No empty promises of get-rich-quick schemes in sight. Hurray.

The book is a great intro to business growth and the sort of topics that you would need to work on if you were serious about the subject.

It is clearly an intro to the work that he does and gives you an insight into the tools that he uses in his consultancy work.

As ever, take one nugget from the book and it will be worth its weight in gold. This book has plenty of nuggets.

FT Guide to Business Networking - Heather Townsend

Heather Townsend’s FT Guide To Networking gives you exactly what you’d expect from such a prestigious publisher: a thorough and robust introduction to the subject.

Networking is a mystery, a dark art to many, especially to those in professional service firms where people are trained to be brilliant in their job but often do not receive any formal guidance on the necessary softer skills required to grow a practice. (You are meant to pick up the networking thing by osmosis!)

Townsend systematically takes the whole process apart and examines each piece so the beginner or the relative expert can find great nuggets and insights into the networking process (and then apply them).

Her use of the FITTER framework and an opportunity scoring system allow you to apply her ideas, thoughts, and techniques. And the book is full of helpful lists, how-tos, tips, resource lists and summaries.

You can dip into this book where you feel you need a quick update and review or read it from cover-to-cover.

The book is free of the hippy nonsense that is so-often written about the subject. It is a well-researched book littered with real life examples of the ideas and approaches that she recommends.

Like a sex manual, there will be two types of owners of this book: those who shame-facedly hide it from view for fear of being found out... and those who proudly have it on full display. Which one will you be?

The Happy Manifesto

- The Happy Manifesto - So, to start the review I have to declare that I find most touchey-feeley self-help-type books excruciating to read. I assumed this was just another.



I keep thinking 'show me the numbers' and 'where's the proof?'.




Reading Stewart's book I was like the proverbial dog being dragged on a lead for a walk that they don't want to be part of.




Despite my attempts to challenge and object to Stewart's philosophy I found myself agreeing and supporting his views and I found myself buying into the happy manifesto. So my early prejudices (justified or not) were entirely unfounded.



It is a short book. 120-ish pages.



Its mantra. its ology, its way of looking at the world is deceptively addictive. Like chocolate but for your business brain.



Corporations will find Stewart's arguments almost hypnotic. He gets under your skin.



Not many business books hang around in your thoughts. Not many that you send to your clients. Not many that you want to share.



Of course the book is not perfect but I don't think it intended to be that. What it is... is a springboard, a catalyst, to get you thinking about how you run your business. Not only does he say to you 'Could do better...' but he gives you some very simple starting points....



For me, ideas like pre-authorisation will become part of my business toolkit. Terrific. That one idea is worth its weight in gold.