Wednesday, 23 January 2008

Customer What?

Lexpress in Mauritius has just published an article...

Robert Craven, author of “The customer is king” will be speaking at a corporate seminar on customer service next month. Customer service, an almost alien concept to many local businesses…

Lots of lovely examples of 'interesting' customer service!


Lexpress - Customer What? article
Customer Is King - the book
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