Bright Marketing: Business Club Update for May 2014

Here is the May version of the Business Club update...

The Directors' Centre Business Club
Focusing On Growing Your Business

May 2014

Dear Anthony,

After 12 years of research into the disparity between what service levels companies believe they deliver to their customers and what the customers really think, Robert has collated all his findings and created a Service Delivery Gap report. We are releasing the report to our Business Club members first and it's free to download. Do let us know what you think!

Please let us know if there are any particular topics/pain points that you would like us to cover; just drop Jo an email and we will do our best to help.

Business Club update:

	MIND THE GAP - What companies are missing and what to do about it Report: Hundred's of polls and surveys highlight the large gap between what companies believe they deliver to their customers and what the customers really think. (Available To Everyone)
	Why Leaders Eat First Video: Simon Sinek reveals the hidden dynamics that inspire leadership and trust. (Available To Lite and Full Members)
	Consultancy Call: Book A Call With Robert Craven A great opportunity to discuss your business plans for 2014 - call 01225 851044 to book your slot. (Full Members Only)
	Work Less, Achieve More Article: Robert Craven challenges the theory that working harder creates more profit. (Available To Everyone)
	Naked and Silent - What if the only thing standing between you and what you want is you...' Article: Jonathan Fields discusses why it is that even when someone asks for help, they ultimately behave as if they know everything and then complain nothing's changed. (Available To Lite and Full Members)
	Jo's Choice Jo looks back at past articles and picks her favourite. Check out what she's watching today. (Available to Full Members)
	Digital Training Video Series Video: Amber Gupta provides tested digital marketing tools, strategies and techniques that you can utilise in your business now. (Available To Everyone)
	Poorly Served Directors of Medium-Sized Businesses Article: Robert Craven discusses the very different needs of the different sectors of businesses that get lumped together as SMEs. (Available To Lite and Full Members only)
	Is LinkedIn Becoming a Publishing Platform? Article: Amanda DiSilvestro helps you understand how you can get involved in the new LinkedIn publishing platform and how to make the most of this new opportunity. (Available To Lite and Full Members only)
	Digital Minds: 12 Things Every Business Needs to Know About Digital Marketing eBook: For a limited time only WSI, Digital Minds book is free to download on Kindle (Available To Full Members only)
	10 Quotes to Get You Through the Marathon of Entrepreneurship Article: Adam Toren has compiled a list of 10 key quotes to help you along your entrepreneurial journey. (Available To Everyone only)